Patient Coordinator - Intake Specialist

Union Category: XII

Hours: Full Time
Location: 1401 E 1st Street

Duluth, MN 55805

Wage: $17.13 - $21.68 (Dependent Upon Experience)

Benefit Eligibility: Yes

Summary:

Responsible for initial telephone contact for intakes, completing appropriate documentation, and computer data entry.

Duties:

• Triage incoming calls for urgency and appropriateness of therapy referrals.
• Complete contact sheet, make clinical assignment, and complete appropriate paperwork.
• Administer grant applications and inform client of financial responsibility.
• Complete benefits recovery procedures. Enter new client information into the computer.
• Enter updates, reopens, and data changes into computer. Make changes as requested by the billing department.
• Maintain an adequate supply of admissions forms. Performs all other related duties as assigned.

Minimum Qualifications:

• High school diploma OR general education degree (GED); OR one to three months related experience and/or training; OR equivalent combination of education and experience.

Desired Qualifications:

• Focuses on understanding and exceeding internal and external customers' needs in a professional manner.
• Excellent communication skills and the ability to appropriately assist people who may be experiencing mental health problems.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Displays kindness and genuineness towards others.

Brightwater Health Advantage:

• Flexible Scheduling
• Paid Supervision during licensure.
• Extensive training and certifications, including EMDR, TF-CBT, DBT, ECMH, and many more.
• Personal Training/License renewal budget.
• Ability to work collaboratively with a team and community partners.
• Unparalleled opportunity for growth and advancement in largest, most comprehensive behavioral health clinic north of the Twin Cities
• Emphasis on life/work balance. Start working smarter, not longer. Have the opportunity to work 36 hours every week while still getting paid for 40 hours worked.
• Ability to work collaboratively with team and community partners.
• Full Benefit Package including; Vacation Time, Sick Time, Personal Time, 11 paid Holidays per calendar year, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, AD&D Insurance, Long Term Disability, Employee Assistance Program, and an Employer Matched 401K.

Obtaining Applications: Apply online at https://brightwaterhealth.org/

Equal Opportunity / Affirmative Action Employer

Minorities Encouraged to Apply